Domain Market
Annual Review
Enjoy a snapshot of a year of online success: how your site and thousands of others have transformed and evolved in the Domain Market. This is our way of celebrating, the progress, you have had on the web and made this year unforgettable! Get an inside look: from the annual ratings you gave us in our annual survey, for support, security, speed, and others that make your website experience an online success with Domain Market.
Even faster websites –
Yes, it’s possible!
Making websites 85% faster
Website owners saw a huge performance improvement simply by moving to Domain Market. This happened with 82% of all the websites we transferred to Domain Market in 2023, which enjoy an average speed increase of 85%.
Measurement source: GTmetrix
70.9% Average Performance Increase
The performance statistics of the websites we transferred to Domain Market in 2023 reveal an impressive performance increase, with an average of 70.9%. The websites that were transferred to Domain Market in 2023 show consistent improvement in their performance, demonstrating the impressive 70.9% average performance increase compared to their previous hosting provider. This not only proves our effectiveness but also our ability to offer advanced solutions that enhance the performance of your websites.
Measurement source: GTmetrix
Even Stronger
Website Security
70 million malicious requests daily.
With the adoption of new rules and developments over the years, the system blocks an impressive number of malicious requests, recording about 70 million harmful requests daily. This level of security combines various technological innovations, providing customers hosted on our platform with a thorough sense of security.
Avoiding significant vulnerabilities and several system software issues.
During 2023, we faced two major threats – the HTTP/2 fast refresh attack and the Exim vulnerability in email communication. Domain Market took immediate action, actively protecting our customers’ websites. Coordination with the latest versions of the Linux kernel, Apache, PHP, and other components is essential to ensuring security.
Blocking 2 million spam messages daily.
Domain Market made 2023 a year of progress in the field of spam protection. With the implementation of advanced protection against unwanted messages developed in the fourth quarter of 2023, it successfully blocks an impressive number – two million spam messages daily. This success has direct benefits for our customers, who particularly report receiving significantly less spam compared to previous years. Through the filtering process, Domain Market effectively prevents over 1.6 million unwanted messages from reaching users’ inboxes daily. This level of effectiveness is an impressive achievement, ensuring not only the interception of unwanted messages before they reach the inbox but also the filtering of more than 300,000 messages to the Spam folder.
100% Email Deliverability with SRS Email Forwarding.
Domain Market offers an excellent email experience with the implementation of the SRS mechanism for advanced email validation. This advanced technology guarantees 100% deliverability of forwarded emails, enhancing the reliability and security of outgoing emails. The SRS mechanism has been a significant advancement in email deliverability. The elimination of SPF failures in outgoing emails was immediately achieved after its adoption, drastically improving delivery rates. This results in reliable and immediate communications for Domain Market users.
2023 a magical year
In 2023, we recorded a 42% increase in hosting packages.
The period of 2023 is characterized by impressive growth in the Domain Names and Web Hosting market. The number of registered Domain Names in our company increased by 37% compared to 2022, while new hosting packages saw a 42% rise compared to 2022.
41,827 support requests
We are proud to report that we provided support through chat and ticket in 35,525 cases, while answering 6,302 calls to our Support phone line. Our commitment to providing immediate and effective support stands out, and the results speak for themselves. Having handled 41,827 cases, it is impressive that our average response time to resolve each support ticket was just one reply. This highlights the efficiency of our team in addressing challenges and progressing towards solutions.
The time for numbers
Our service availability 99.7%
Our service availability, known as Uptime, records an impressive rate of 99.7% in the positive rating, from 6 to 10. This indicates the steady presence and operation of our services, ensuring that our customers have continuous access to the services we provide.
Security, the rating you gave us is 96.2%
Regarding security, the positive rating you gave us, from 6 to 10, is 96.2%, proving our performance in ensuring the protection of data and the privacy of our customers. Ensuring high security standards is a priority for us, enhancing the trust of our customers in our services.
The loading speed was rated by you at a high 91.6%
The loading speed was rated at a high 91.6%, making it a key element for our customers’ satisfaction. The immediate loading of content and the effective presentation of information enhance communication and the overall customer experience.
Our support received a positive rating of 98.3%
Our support received a positive rating of 98.3%, for the seventh consecutive year over 95%, proving our effective and professional response to every challenging situation. It is important to highlight that successful support is a key element of overall customer satisfaction, as it ensures smooth operation and the prompt resolution of issues.
98.3%
Customer satisfaction rate
for 7 consecutive years!
All our hard work to make your websites faster, more secure, and easier to manage has paid off! For the 7th consecutive year, we received a satisfaction rate of over 95% from our customers for their overall experience with our hosting services in our annual survey. We promise to do our best to maintain this high rating in 2024!
Thank you!
Share the website in the 2023 review with #DomainMarket23 on your social networks!
We wish you a fantastic 2024 ahead!
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