When it comes to domains, DNS or billing, what matters is getting routed to the right team from the start. Choose ticket, chat or phone and let’s handle it properly, without loops.
Pick what works right now. For technical issues, a ticket is usually the cleanest channel.
For technical matters: DNS, nameservers, transfers, panel, email/hosting.
Email: support@domainmarket.gr
Ticket: Open a support ticket
Phone: +30 211 800 4730 (Option: 1)
For new services, upgrades, plan selection and recommendations.
Email: sales@domainmarket.gr
Ticket: Open a sales ticket
Phone: +30 211 800 4730 (Option: 2)
For invoices, payments, details changes and billing questions.
Email: billing@domainmarket.gr
Ticket: Open a billing ticket
Phone: +30 211 800 4730 (Option: 3)
Keep it simple: ticket for technical tasks and “please do X”, chat for quick guidance, phone when you need a clarification during business hours.
History, attachments, clean assignment to an engineer. It’s the most reliable way to close things properly and faster.
For quick direction, or when you want the next step inside the panel without back-and-forth.
For quick clarifications during business hours. If it’s a technical issue with details, you’ll be asked to open a ticket.
If you’re not sure which team it belongs to, start with Support and we’ll route it correctly from there.
Open a ticket and clearly include the domain and what you want done. If it’s a simple question, chat will usually be faster.