The data controller is AegeanHost Single Member P.C., trading as Domain Market / AegeanHost.
Data we process
We process account and contact details, billing and tax information, orders, domain registrant and contact data, support tickets, chats and other support communications, IP addresses, logs, device information, security events, cookie preferences and data you provide through the Client Area, Aegean Panel, AI tools and other services.
Purposes and legal bases
We rely on performance of the contract to manage accounts, orders and services; legal obligations for tax, accounting and regulatory compliance; legitimate interests for security, fraud and abuse prevention, improvements and legal claims; and consent for marketing and non-essential cookies where required.
Domains
Required information may be shared with registrars, registries, ICANN or the competent bodies. Depending on the TLD, identification, company documents, VAT or company registration numbers, local presence or verification may be required.
Email Marketing
For contact and campaign data uploaded by the Customer, we generally act as a processor under the Data Processing Agreement (DPA). The Customer remains responsible for establishing a lawful basis.
AI
Prompts, instructions, generated output and technical metadata may be processed to provide and secure the service. Do not enter passwords, secrets or unnecessary personal data.
Recipients and international transfers
We use the infrastructure, data centre, payment, registrar, registry, email, security and support providers needed to deliver our services. Where required, transfers outside the EEA rely on a lawful GDPR transfer mechanism.
Retention
Data is retained for as long as needed to perform the contract, maintain security, meet tax and accounting obligations and handle legal claims.
Your rights
Where applicable, you may request access, rectification, erasure, restriction of processing or data portability, object to processing and withdraw consent. You may also contact the competent supervisory authority; in Greece, this is the Hellenic Data Protection Authority.
Security, cookies and changes
We implement appropriate technical and organisational measures. Our use of cookies is explained in the Cookies Policy. Material changes are communicated where required.
Company details
AegeanHost Single Member P.C. / Domain Market. Registered office: Parodos Michail Livanou 0, Chios, 82100, Greece.
Current AI service provider
The current external provider of artificial intelligence features is OpenAI. Data used for these features may be processed in the United States of America.